Bearskin Airlines provides Bereavement Fares for those who need to fly due to the death or imminent death of an immediate family member. Immediate family member is defined as: spouse, child, (includes adopted / step / grand), parent, (includes step / grand), legal guardian (with proof of judgment) and spouse of legal guardian, brother, sister, (includes step / half / in-law), father/mother-in-law, daughter/son-in-law, sister/brother-in-law, aunt, uncle, niece and nephew.
Our bereavement travel policy provides for special bereavement fares and/or the waiving of specific terms and conditions systemwide. No other discount may be applied. In some instances, lower-priced fares may be found. Bereavement fares are intended to provide maximum flexibility for passengers who must travel during a time of family emergency but are not necessarily our lowest available fares.
How to reserve
Family members can book Bereavement Fares by calling Bearskin Reservations at 1-800-465-2327. Please provide the name of the deceased or patient, relationship to passenger, telephone number and address of the hospital, attending physician, or funeral home, telephone number and funeral date.
Bearskin Airlines may provide authorization for discount at source of ticket purchase if sufficient information is provided and verification is obtained. To receive Bereavement Fares at the airport counter, before you fly, family members are required to present a copy of the death certificate or a letter from the attending physician clearly defining the imminent death of the family member. If this is not possible, they can apply for a Bereavement Travel Refund after travel is complete.
Refunds after travel is completed
When applying for a refund, please submit a completed Compassionate Travel Refund Application (available from Bearskin Airlines ticket counter at the airport), a copy of the Death Certificate or Funeral Director's Statement, original boarding passes and original passenger ticket receipt. Refund applications must be made within 90 days of bereavement. You can make your application in person at any Bearskin Airlines ticket counter or by mail to:
1475 W. Walsh Street, Thunder Bay, ON, P7E 4X6.